Returns & Refunds Policy

Last updated:

This Returns & Refunds Policy explains how returns work for purchases of Year and Day Books when you order through Amazon websites such as Amazon.com, Amazon.co.uk, Amazon.ca and other regional Amazon stores.

1. How to return your order

If you would like to return or replace a book, please follow these steps:

• Sign in to your Amazon account.
• Go to Your Orders.
• Find the order containing your Year and Day Books title.
• Select Return or replace items and follow the on-screen instructions.

Amazon will show you the available return options, return window, and any applicable return shipping methods based on your location and the specific order.

2. Return window

In most cases, orders for books placed through Amazon are eligible for return within 30 days from the date of delivery, in line with Amazon’s standard returns policy for books and print-on-demand products.

The exact return period may vary depending on:

• the Amazon marketplace where you placed your order (for example, Amazon.com vs. Amazon.co.uk),
• local consumer protection laws, and
• any special promotions communicated by Amazon.

For the most accurate information, please always refer to the return details displayed on your Amazon order page at the time of purchase.

3. Conditions for returns

Amazon may accept returns in situations including, but not limited to:

• the book arrived damaged or defective,
• you received the wrong item or edition,
• the item did not arrive as described on the product page, or
• you changed your mind within the permitted return window, as allowed by Amazon policy.

Whether a refund, replacement or store credit is offered is determined by Amazon’s own returns and refunds rules for your region.

4. Refunds and processing times

Once Amazon receives and processes your return, your refund will be issued by Amazon to the original payment method used for the order (unless Amazon provides an alternative option, such as a gift card balance).

Processing times and refund methods are governed solely by Amazon. Year and Day Books does not receive or store any of your payment details and cannot speed up, modify or override Amazon’s refund process.

5. Exchanges and replacements

If you received a damaged, defective or incorrect book, Amazon may offer:

• a replacement copy of the same title, or
• a refund according to their policy for your order and region.

To request a replacement, please use the Return or replace items option in your Amazon account under Your Orders.

6. Orders placed outside Amazon

At this time, our books are primarily sold and fulfilled via Amazon. If you have purchased a Year and Day Books title through a different retailer or channel, that retailer’s own returns and refunds policy will apply.

7. Questions and contact

If you have questions about the status of a return or refund, please first check the updates in your Amazon account under Your Orders, or contact Amazon Customer Service directly via the help section of the relevant Amazon website.

If you need to contact us about the content or quality of any Year and Day Books title, you can reach our team through the contact options provided on our website: https://yearanddaybooks.com/contact/ (or via any other contact page indicated on this site).

8. Changes to this policy

We may update this Returns & Refunds Policy from time to time to reflect changes in how our books are sold, how Amazon processes returns, or to comply with legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

This policy is provided for informational purposes and should be read together with Amazon’s own returns and refunds policy, which will always take precedence for orders placed on Amazon websites.